Get Matched Up to £100 + 50 Free Spins
Responsible Gambling Guide
Although gambling is a popular form of entertainment, it can cause problems for a small number of players. Merkur Slots is dedicated to promoting a safe and responsible gambling environment. The well-being of players is a top priority, and Merkur Slots focuses on preventing problem gambling while maintaining a positive and responsible gaming experience. It’s important to keep these key guidelines in mind:
- Only gamble with money you can afford to lose.
- Take regular breaks while playing.
- Set limits on both time and money spent.
- Gambling is not a way to make money.
- Ensure gambling does not negatively affect personal relationships.
- Play responsibly and avoid chasing losses.
Spin Safe with Merkur 360 Program
Merkur Slots is a leader in customer safety with the MERKUR 360 program. The company remains socially responsible as shown by this project. Global Gambling Guidance Group (G4), which promotes responsible gambling, helped create the 360 program.
G4 conducted a thorough audit and cultural assessment, including interviews with all employees, resulting in a customized action plan for Gauselmann UK. This partnership guarantees Merkur Slots’ use of the latest safety measures for players.
Responsible Gambling Tools
To help players manage their gambling activity and ensure it remains a form of entertainment, there are a variety of tools available. Below are details on how each tool works to support responsible gambling:
| Deposit Limits | This feature lets you limit deposits daily, weekly, or monthly. Set limits to keep your gambling within your budget. |
| Cool Off Period | If you feel the need for a short break from gambling, you can initiate a cool-off period during which access to gambling is temporarily suspended. |
| Self-Exclusion | You can block gambling platforms for a set time with this option. It’s for players who need a long break from gambling. |
| Reality Check | Regular reminders show how long you’ve gambled while playing. These prompts suggest taking breaks and limiting gambling time. |
| Personal Limits | Players can set daily, weekly, or monthly spending limits. This keeps you within your budget. |
| Play Limits | Limit your wagers per game or session. Keeps gambling under control. |
| Session Time Limits | Set your maximum gambling time with this feature. When the limit is reached, you’ll be notified to stop. |
Support and Resources
Remember that support is always accessible if gambling gets excessive. GambleAware, GamCare, and GamStop in the UK provide advice, assistance, and resources to reclaim control.
Gamblers can get discreet help at GamCare. They offer toll-free hotlines, internet chat, and in-person counselors to families.
GambleAware helps gamblers make informed choices. Their website and helpline offer 24/7 confidential help finding treatment programs and other services.
The BeGambleAware campaign promotes safe gambling. This portal provides gambling advice, support service listings, and resources online.
Online self-exclusion lets UK users block gambling websites. The free program temporarily bans gambling websites to help users control their gaming.
Customer Support
Customer support is available if you have any questions or need assistance with responsible gambling tools. Contact the team at Merkur Slots for help and guidance using the contact number +49 5741 273 500.